Every SuiteWorld brings something new, but this year’s event felt different. Oracle NetSuite’s headline announcement of NetSuite Next puts AI front and center, signaling a significant shift in how businesses and end-users will interact with the platform. It was the biggest announcement in NetSuite’s history, marking a huge milestone that, in the words of Evan Goldberg, founder and executive vice president of Oracle NetSuite, will “put AI to work for businesses by making it a natural extension of the way they already work.”
What is NetSuite Next?
NetSuite Next is the next generation of NetSuite. It’s more than an upgrade - it’s a new mode of the platform that brings conversational AI and agentic workflows to the heart of the system. Fully integrated with existing setups, NetSuite Next weaves AI into everyday tasks, helping users understand their data, make better decisions, and work smarter and more intuitively. Goldberg explained, “NetSuite Next can deliver powerful insights as well as autonomously complete repetitive and complex tasks, all with enterprise-level reliability.”
- Ask Oracle: At the heart of NetSuite Next is Ask Oracle, a natural language assistant built into the system that lets users search, analyze, and act across the platform using plain language. It doesn’t just provide answers – it gives them context, explaining the “how” and “why” with every response, helping teams collaborate and work more efficiently. For example, users can ask questions such as “Show me my top five customers by revenue this quarter” or “Show me pending invoices,” and get real-time answers across finance, sales, HR, and supply chain data. As Evan emphasized in his keynote, Ask Oracle isn’t a co-pilot; it’s the ‘jet engine’ of NetSuite Next, powering everything users do on the platform.
- AI Canvas is a visual workspace where teams can explore ideas, analyze scenarios, and build reports alongside AI. You can add your input, refine insights, and easily share results with colleagues, making collaboration seamless. For example, a finance team could use it to model different budget scenarios, see potential impacts, and quickly share recommendations all in one space.
- Narrative Insights: If you have ever wished your data could tell you what’s going on, NetSuite’s Narrative Insights is the answer. It automatically highlights trends and patterns across records, reports, and other pages, helping you identify opportunities and spot risks before they become issues.
- Agentic workflows take automation a step further. They can handle repetitive tasks and more complex processes such as payment proposals, vendor selection, reconciliations, and supply chain operations, all while giving users the choice to approve key actions or let the system act on its own.
- Document and knowledge integration: When important information is buried in invoices, contracts, PDFs, or training guides, it can be frustrating, and users often spend hours manually entering the data. NetSuite Next changes that. It has the ability to read your documents, extract the key details, and turn them into data you can actually use. No more endless manual entries, fewer mistakes, and the confidence in knowing everything still follows your existing controls and permissions.
NetSuite Next is all about making the platform smarter, more intuitive, and genuinely helpful in day-to-day business. “SuiteWorld 2025 unveiled a new era for NetSuite with native AI and the Model Context Protocol, introducing a more conversational and intelligent way to run a business. The platform now empowers clients to analyze data, uncover insights, and act instantly within the system. With AI woven into daily workflows, NetSuite is evolving from a management tool into a true growth partner for every business. The takeaway was simple — technology is becoming more intuitive, giving every organization the confidence to grow at its own pace,” comments Yadira Berrios, Senior NetSuite Consultant at Vursor.
How do I switch to NetSuite Next?
NetSuite Next will roll out to customers in North America over the next 12 months, with wider availability to follow. Built on Oracle Cloud Infrastructure and featuring Oracle’s sleek Redwood design, users can switch it on with just the click of a button. Evan Goldberg also emphasized that current NetSuite users will find all their existing customizations and processes carried over seamlessly, allowing them to adopt and adapt to the new platform at their own pace.
Tips for making the most out of NetSuite Next
While NetSuite Next is a powerful platform, maximizing its value requires strategy, preparation, and a thoughtful approach. Here are some practical steps to get the most out of it:
- Clean your data - AI and automation work best when your data is accurate and consistent. Review key records, fix errors, and ensure your system reflects the reality of your operations.
- Create a roadmap - Think about how you want to use AI and automation today, and plan for future possibilities. Identify areas where analytics, predictive insights, or cross-department integrations could boost efficiency over time.
- Train your team - new features take time to adopt. Leverage NetSuite Next’s tutorials, online forums, and expert support from consultancies like Vursor to get your team up to speed and confident in using the platform.
In conclusion, SuiteWorld 2025 made one thing clear: NetSuite is evolving. With NetSuite Next, Oracle has reimagined ERP as not just a system you use, but as a partner that works alongside you.
NetSuite Next isn’t about replacing people or overhauling processes — it’s about empowering them. By making the platform more intuitive, conversational, and insightful, NetSuite is turning ERP from a management tool into a true growth engine for modern business.
If you’re wondering what NetSuite Next could mean for your business, contact us today.