Functional NetSuite Support
Advice on optimizing your NetSuite account, best practices and end-user support and training.
Managed
services
After months of research and planning, you’re finally up and running with NetSuite, but what you might not have thought about is what happens post-implementation. Maintaining your ERP system is essential, but it should not be detrimental to your core focus. Ongoing support requests can be challenging to address without a resource who understands your unique instance, daily administrative tasks can be time-consuming, and a lack of in-house technical knowledge can mean slow adoption.
Managed Services eliminates the burden of running NetSuite
Innovate, Integrate, Thrive_
Our comprehensive Managed Services solution is designed to make your life easier and give you the peace of mind that you’re getting the most out of the system. We take a proactive approach to manage, maintain, and enhance your system to ensure it is always optimized and leveraging its full capabilities.
We understand every business and setup of NetSuite is different. Our team of accredited consultants prioritize your specific needs, goals, and challenges. From real-time performance analytics to global support, we provide guidance on system upgrades, security, and performance enhancements along with access to remote support for assistance with questions or technical issues.
Managed services
NetSuite Administration Support
General support such as data cleansing and maintenance, upgrades, and testing.
NetSuite Development Support
Ensure NetSuite is up to date with the latest features, build new reports, dashboards and enhance functionality.
Backlog Tracking
We’ll keep you informed about your system status and help you manage your backlog.
Hour allocation
Hour allocation
Duration
3 Month, 6 Month, 9 Month, 12 Month Options.
Troubleshooting issues / Bridge the gaps
Dedicated experts available to help you troubleshoot NetSuite issues.
Fixed Price
A fixed-cost service set at an agreed price.
Control and Governance
We’ll ensure your system stays compliant with the latest regulations.
Security
Enhance data security with our monitoring tools and health assessments.
Initial Road mapping & Documentation
We’ll help define a NetSuite-aligned ERP strategy to meet your goals.
Training
Expert-led NetSuite training for your team in group or 1-on-1 sessions.
Support / Service levels
24 Hour SLA Response Time.
Reviews and check ins
Weekly check-ins and status reports, plus quarterly alignment reviews (2 hrs/quarter).
Project Team
Access to reliable and consistent Managed Services Project Team
Benefits of working with vursor post-implementation
Access to netsuite experts
We understand that it’s challenging to manage the complexities of a cloud-based ERP system. As an award-winning NetSuite Alliance Partner, Vursor leverages our wealth of experience to guide, advise, and provide recommendations to you to ensure you don’t run into operational issues or miss out on essential features.
Minimise risk
As with any software, they are susceptible to risks, such as data breaches, downtimes, and compliance issues. By choosing Vursor’s Managed Services, you will have the peace of mind that our reliable team of experts will monitor your system, reduce potential threats, and guarantee seamless operations.
Free up internal resource
Our Managed Service solutions offer a unified approach to IT management that takes care of everything from software updates and security protocols to everyday administration, and training. This frees up internal resources and enables your team to focus on core business tasks and concentrate on strategic initiatives that drive growth.
A cost-efficient solution
When considering the costs associated with downtime, data breaches, and inefficient operations, Vursor’s managed services is an alternative more cost-effective, and sustainable solution to maintain operational efficiency.
Flexible options
We understand no two businesses are the same so we tailor our solution to your needs. Our solution allows flexible contracts whilst maintain the same core project team.